Return & Exchange Policy

At Bestech Cookware, we take pride in providing high-quality cookware designed for durability and performance. We stand by our products and offer a return and refund policy to ensure customer satisfaction while maintaining fairness in the process.

Returns Eligibility:

We accept returns and exchanges only in the following cases:

The product has a manufacturing defect that affects its usability.

The product was damaged during transit and reported within 48 hours of delivery.

You received the wrong item in your order.

Non-Returnable Items:

For hygiene and quality assurance reasons, we do not accept returns in the following cases:

Products that have been used, damaged, or misused due to improper handling.

Products that show signs of wear and tear due to regular usage.

Change of mind or dissatisfaction with the product after use.

Products purchased during clearance or promotional sales (unless defective).

Return Process:

Contact our customer support at [Customer Support Email/Phone] within 7 days of receiving the product.

Provide a detailed description of the issue along with photos or videos of the defect.

Once approved, we will provide instructions for the return shipment.

The product must be returned in its original packaging with all accessories included.

Refund & Replacement:

If the return is approved, we will offer a replacement or a full refund to the original payment method.

Refunds will be processed within 7-10 business days after the returned product is inspected.

If the product is found to be ineligible for return, we will notify you and arrange for it to be sent back to you.

Contact Us:

For any concerns regarding returns or refunds, please reach out to us at [Customer Support Email/Phone].

We appreciate your trust in Bestech Cookware and are committed to ensuring a hassle-free experience for our valued customers.