Shipping Policy

Shipping Policy

At Bestech Cookware, we strive to ensure that your orders reach you quickly and safely. Our shipping policy outlines the estimated delivery timelines, charges, and other important details regarding order shipments.

1. Order Processing & Dispatch

  • All orders are processed within 24-48 hours after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is processed, you will receive a tracking number via email or SMS to monitor the shipment status.

2. Delivery Timelines

We deliver across India, and our standard delivery timeline is:

  • Metro Cities: 3-5 business days

  • Other Cities & Towns: 5-7 business days

  • Remote Areas: Up to 7 business days

Note: Unexpected delays due to unforeseen circumstances (e.g., weather, courier issues, high demand) may occur. In such cases, we will notify you about any delay in your order delivery.

3. Shipping Charges

  • We offer free shipping on orders above ₹[]

  • A minimal shipping fee of ₹[] applies to orders below this value.

  • Any additional charges (e.g., special packaging, express delivery) will be displayed at checkout before payment.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS.

  • You can also track your order status on our website using the provided tracking ID.

5. Delivery Attempts & Failed Deliveries

  • Our courier partners will attempt up to two deliveries before returning the package.

  • If a delivery attempt fails due to an incorrect address, unavailability, or refusal, the order may be canceled or reshipped at an additional charge.

  • To avoid delays, please ensure your shipping details are accurate and complete.

6. Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact our support team within 24 hours of delivery with clear images of the package and item(s). We will investigate and arrange a replacement or refund as applicable.

7. Contact Us

For any shipping-related queries, feel free to reach out via our Contact Us page.

We appreciate your trust in Bestech Cookware and are committed to providing a smooth shopping experience!